When you make an appointment I reserve the whole hour for you.
24 hours notice of cancellation of an appointment is required. This is to allow the time to offer the session to another client who is waiting for an appointment.
Where you provide less than 24 hours notice to cancel or change an appointment, or where you fail to attend an appointment, you will be charged a fee for that appointment time.
I have resisted putting such a policy in place in the past but unfortunately it has now become necessary.
Cancellation/change of appointment charges are as follows:
Less than 24 hours before the appointment - $35.00
Failure to attend - $70.00
If your sessions are paid for by an organisation, not providing 24 hours notice of change or cancellation of the appointment or non attendance will mean forfeiting the session.